Billing, Fund Accounts, Contacts
Clients may view their monthly, update their fund account numbers, and add, remove, or update their contact information through the WebDev Job Board.
Work Requests
We are in the process of transitioning our clients to using Atlassian Jira for submitting issues related to active projects.
If you have a project that is in production, or one that has not transitioned to using Jira, please use our WebDev Job Board. After signing in, select "Submit Issue" from the "Client" menu. Please be as specific as possible with the issue you're submitting. Include the URL of the page, copies of error messages, and screenshots of the problem you're encountering.
OOPS Page
If you are having problems viewing a website, you can check to see if the site is hosted or managed by WebDev by adding "/oops" to the end of your homepage URL. For example: https://www.president.iastate.edu/oops
If you see a formatted page, starting with "200 - OOPS :(", the site is hosted by WebDev and can assist you with any issues. Please email webdev@iastate.edu or call our offices at 515-294-6654.
If you see a generic 404 Not Found message, the site is not hosted by WebDev. For support, please contact the ITS Solution Center (515-294-4000).